Get Answers To Your Questions About Pocket Hose Top Brass 2
I ordered my Pocket Hose Top Brass 2 and it said shipping will take 3-6 weeks. Why so long?
Shipping MAY take 3-6 weeks. Throughout different times of the year demand is greater than others, so we always state 3-6 weeks. However, we always do our best to plan for those times of the year so we can avoid “back orders.”
Help! I placed an incorrect order. How can I change this?
What you want to do is call this toll free number for customer service: 1-844-863-0167. To find your order they will need your phone number (or email address if you provided it), last name, and zip code. They will absolutely get your order fixed for you. Keep in mind order processing takes a full 24 hours, so they may not have your order in the customer service system until at least 24 hours after you've placed your order.
I ordered Pocket Hose Top Brass 2, but I haven't been charged yet. When should I expect to be charged?
We process your order within 24 hours, but we do not charge your card for the purchase until the order is shipped to your address.
How many sizes does Pocket Hose Top Brass come in?
Pocket Hose Top Brass comes in 4 sizes: 25ft, 50ft, 75ft, and 100ft! We have a perfect size for any lawn!
How do I get a replacement Pocket Hose Top Brass 2 if mine breaks?
In order to get a replacement hose all you will have to do is call our customer service line (1-844-863-0167) or send an email with your proof of purchase and picture of the broken Pocket Hose Top Brass to CustomerService@PocketHose.com.
Can you connect 2 Pocket Hose Top Brasses together?
Yes, you can easily connect 2 Pocket Hose Top Brasses. Attach one to the faucet, and then attach the second hose to the first. When you want to turn on the water, make sure both hoses' valves are switched on as well.
What is the length of the Pocket Hose Top Brass when contracted?
25Ft Hose - About 9' contracted length
50Ft Hose - About 17' contracted length
75Ft Hose - About 25' contracted length
100Ft Hose - About 31' contracted length
How much does the Pocket Hose Top Brass weigh?
25 Ft Hose - About ½ lb.
50Ft Hose - About 1 lb.
75Ft Hose - About 1 ½ lb.
100Ft Hose - About 2 lb.
The on/off valve on my hose broke. What should I do?
If your on/off valve breaks off, you can simply attach another spray nozzle to the hose and it will continue to work just fine. If your hose is not working, please contact our customer service department for assistance.
SEE THE DIFFERENCE!
- Pocket Hose Top Brass 2
Able to water lawns and gardens
Expands to over twice its size
Lightweight and portable
Won't kink, tear or crease
Industrial strength brass connectors
Your Satisfaction is 100% Guaranteed
Order your Pocket Hose Top Brass II in 50 ft for just $29.99. Plus, shipping and handling is only $7.99!